Shipping & Returns

Shipping policy

We aim to ship out your order as quickly as possible. Due to Covid-19, delivery times may take longer than expected.  

We ship worldwide

We aims to ship out your order as quickly as possible. Processing time is 1-2 days, shipping time is usually 3-5 days

Returns and exchanges

Ultra Defend is committed to 100% customer satisfaction! If you are not satisfied with your product for any reason, you may return your purchase within 14 days of receiving the item, WITH ORIGINAL PACKAGING.

In all cases, the buyer is responsible for return shipping and must ship item using a recorded delivery service.

Please Contact us for return shipping information. Depending on your location we will send you the relevant return Address.

Contact us  with your order number, description of fault and  photograph of your defective item. We will investigate and get back to you as soon as possible. Our Products come with a 1 year manufacturer guarantee. We can send out a exchange or process refund if defective.

If you believe your order was damaged in the shipping process. Please contact us with image of the damaged product and we will begin processing your refund or exchange.